Oklahoma man’s wait for auto repair highlights lessons for drivers

TULSA, Okla. – A man in the Tulsa area says he’s still waiting for his car to be fixed after taking it to the garage at the end of May.

“I’m just stressed out, on my side,” Marcus Haynes told 2 News Problem Solvers.

“And Uber is eating me up, my money is running out, I’m desperate now,” Haynes says.

Mechanics wait for a part they need to get Haynes’ car back on the road amid manufacturing and shipping delays across the country.

“So now they’re more prone to more situations where an independent store or local dealer can suggest things they need but really don’t,” says Reay Shefska.

Shefska is an automotive expert and broadcasts an automotive news program through a site called Your Advocate Alliance.

He says there are plenty of honest and reputable shops and mechanics out there, but it only takes one bad one to rip someone off, especially when a new vehicle is harder to find and afford.

“But because they want to make sure they don’t fall into a category of not being able to get a car, they go ahead and spend money that doesn’t necessarily need to be spent. “Shefska said.

He says people shouldn’t be afraid to ask questions before agreeing to expensive jobs and look for parts and service ahead of time to look informed.

He says it can help protect you from overcharging for parts, inflated quotes, and double charges.

Make sure you are not charged for additional labor when one labor might actually support more than one repair, and be sure to keep a copy of your signed quote, and insist that the store contact you in writing before reviewing this estimate.

“That way you can at least protect yourself from accepting an expense of $ 500 and finding out that they are spending another thousand dollars of your money because they could.”

See the full story WEDNESDAY on 2 Oklahoma News today at 6:30 am

Here is more detailed information on tips for saving money on repairs, as compiled by the Consumer Division of Reader’s Digest:

Double fees

Charging consumers for multiple jobs done at the same time is a common scam that could cost you more when servicing your vehicle. For example, explains Peter Mann of SC Vehicle Hire, auto mechanics usually replace the spark plugs and coils at the same time because you have to remove the coils to remove the spark plugs. However, unscrupulous mechanics can charge you twice the number of hours to do this job. To avoid being overcharged, educate yourself about your car and how it works, and ask your mechanic questions before and after servicing. It is also important to know more about your vehicle so that you don’t accidentally waste money on your car.

Puffy Quotes

Beware of bogus repair quotes when you drop off your vehicle for repair. Michael Hammelburger, CEO of Bottom Line Group, explains that repair shops often give a car owner a cheap initial repair quote, prompting consumers to give service a green light. The problem, according to Hammelburger, is that “when they come to pick up their car, they have a surprise: a final bill that is $ 1,000 (or more!) Higher than the price listed.” Make sure your quote is firm before you leave your car in their hands. FYI, these are the brands of cars that are cheapest to repair.

Surcharge for parts

This is an extremely common problem, as most people have no idea what parts cost and where to order them, says Michael Lowe, CEO of Car Passionate. “Many mechanics are putting pressure on customers to say that they will buy and replace these parts themselves and add them to the bill at the end,” he says. “[But] buying them yourself might be a more convenient and certainly cheaper option. He recommends avoiding this scam by doing your own research on what parts to replace, even if that means waiting an extra day for your car to be repaired.

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Sylvia F. Hernandez

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