Mercedes EQS models recalled because drivers could watch TV | Automotive News

Since screens have been installed inside vehicles, the question of the distraction they can cause has been at the center of discussions on road safety. But overall, with simple multimedia displays, drivers have adapted.

However, with the increasing size and complexity of screens, and with the addition of features like the ability to stream shows directly to the screen, it was only a matter of time before problems arose.

And there have already been examples. In early 2021, the National Highway Traffic Safety Administration (NHTSA) announced it was investigating reports that Tesla’s multimedia system allowed drivers to play video games, including Solitaire, when they were supposed to. to drive.

Now we have the case of Mercedes-Benz and its flagship luxury sedan. The automaker is being forced to recall certain units from its latest EQS and S-Class sedans due to a software error that allows drivers to watch TV … while driving. The recalled cars are equipped with the MBUX multimedia system, which is displayed on a large touch screen in the dashboard.

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Because the models are new and are not circulating in large numbers, the recall campaign involves only 227 units of the EQS and the S-Class, built between December 8, 2020 and October 13, 2021. But if the number of affected vehicles is small, it is important to point out this kind of problem because the implications for safety are important. Most people wouldn’t dare to drive and watch TV at the same time, but the fact that this is possible is troubling.

Mercedes-Benz notes that affected models come with misconfigured software, allowing front seat occupants to access digital content like streaming TV while the vehicle is in motion. Note that this can only happen if the driver has an active account with the Mercedes Me app which is connected to the multimedia system.

The automaker says it is not aware of any accidents or injuries caused by the issue and has voluntarily launched the recall campaign. The Stuttgart-based company has already updated the software on the server that connects potentially affected cars in the United States. This means that the issue has been disabled and owners of EQS and S-Class models will not need to visit a dealer for a software update.


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Sylvia F. Hernandez